

DATE OF INVESTMENT:
2021
SECTOR:
Digital Services
FUND:
KYIP Investment Fund
STATUS:
In Portfolio
UN SDGs:
9 - Industry, Innovation and infrastructure
Datlas Group
Datlas Group delivers tech-enabled services across customer onboarding, customer assistance and intelligent document management, primarily serving large companies in banking, telecommunications, utilities, insurance and education.
Established in 2022 through the integration of Datlas and Selecta Digital, the Group combines deep process expertise with digital technologies and artificial intelligence to manage complex customer interactions and information flows. Its offering spans multichannel customer support and back-office activities, as well as AI-enabled document processing, composition and digital management.
Over recent years, Datlas has progressively evolved towards a more integrated, data- and AI-driven model, increasing the weight of higher-value digital services and building the technological and organisational capabilities required to deliver increasingly scalable solutions.
"Datlas demonstrates how specialist capabilities, technology and operational scale can be combined to transform a complex service business into an integrated digital platform. The Group is now well positioned to lead a new phase of innovation and sustainable growth."

Gianluca Losi
CEO & Founding Partner, KYIP Capital



